Termos e Condições

GAMEPOINT.COM TERMS OF USE

These terms were last updated on the 21st of March 2025.

1. About these terms

1.1 GamePoint B.V. is a limited liability company, duly incorporated and existing under the laws of The Netherlands, with its principal office at (2517 JP) The Hague, at the Andries Bickerweg 1A and is registered with the trade register of the Chamber of Commerce under file number: 27280781. GamePoint (“we”, “us” or “our”) is an online entertainment network with game specific websites, including www.gamepoint.com in relation to our website at www.gamepoint.com (“Website”), games that are made available via our Website (“Game” or “Games”), and any related services such as mobile apps and installable games on desktop (GamePoint Play) (together with the Website and Games, the “Services”). These terms apply to all and any use of the (content of the) - Services. You - agree that by accessing and/or using our Services, you are agreeing to these terms and our Privacy Notice (see paragraph 10 below).

1.2 - You are only allowed to use the Services if you are at least 18 years of age. By accessing and/ or using our Services, you confirm that you are at least 18 years of age.

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1.3 You can access these terms at any time at www.gamepoint.com/help/. We can make changes to these terms at any time in accordance with paragraph 15 below and your continued use of our Services shall confirm your acceptance of the updated terms.

2. About accessing and using our Services

2.1 The specific game rules and guidelines for each Game can be found underneath the Game itself or in our FAQ section. Such rules, scoring rules, controls and guidelines form part of these terms and you agree that you shall comply with them in respect of each individual Game which you choose to access and/or play.

2.2 The charge for any individual item you can purchase via our games and Website shall be as stated on our Website at the time you place the order, except in the case of obvious error. The charged amount includes all sales taxes and other charges. Depending on which bank and/or payment processing partner you use, additional charges may be issued; we have no control over this and are not liable for compensating these additional charges if applicable. If you are unsure whether you will be subject to such additional charges then you should check this with your bank or the payment processing partner, before making a purchase via our Services. We accept payment via different payment processing partners, which are listed when you open our deposit screen and can differ per country. Our payment processing partners may have their own terms and conditions and you should ensure you agree with these prior to making any payment. If your transaction with our payment processing partners is not successful, then your purchase will not be fulfilled. Upon the completion of a successful payment transaction your purchase will be fulfilled to you as soon as possible – we aim to fulfill your order immediately at the point of purchase.

2.3 You are responsible for the internet connection and/or mobile charges that you may incur for using our Services. You should ask your mobile operator or internet service provider if you are unsure what these charges will be, before you play.

2.4 We have the right to withdraw or modify one or more of our Games or any other part of our Services (in whole or in part) without liability to you from time to time:

• for technical reasons (such as technical difficulties experienced by us or on the internet);
• to allow us to improve user experience;
• where we have legal reasons for doing so (including privacy or other legal objections to the content or conduct of our Services);
• because it no longer makes business sense for us to provide the relevant Game or part of our Services, or
• because we have altered the services we provide.

2.5 There may also be times when our Services or any part of our Services is not available for technical or maintenance related reasons, whether on a scheduled or unscheduled basis. Our Services are ‘as is’, meaning that we cannot guarantee our Services to be always 100% bug free, however we do strive for the best performance possible and will solve know bugs in future updates of our Services.

3. Accounts

3.1 You agree that you shall take all steps necessary to protect your log-in details and keep them secret. You agree that you shall not give your log-in details to anyone else or allow anyone else to use your log in details or account. In these terms, references to “login details” or “account” include your log-in details and account for any social network or platform that you may allow our Services to interact with.

3.2 If you fail to keep your login details secret, or if you share your login details or account with someone else (whether intentionally or unintentionally), you accept full responsibility for the consequences of this (including any unauthorized purchases) and agree to fully compensate us for any losses or harm that may result. Consequences can, but are not limited to (permanent) account bans.

3.3 We will not be responsible to you for any loss that you suffer because of an unauthorized person accessing your account and using our Services and we accept no responsibility for any losses or harm resulting from its unauthorized use, whether fraudulently or otherwise.

3.4 We reserve the right to delete your account if no activity is conducted by you in relation to the account for 180 or more days. In such event, you will no longer be able to access and/or use any Virtual Money and/or Virtual Goods (as defined below) associated with that account and no refund will be offered to you in relation to the same.

3.5 You understand that if you delete your account, or if we delete your account in accordance with these terms, you may lose access to any data previously associated with your account (including, without limitation, the level or score you have reached in our Games and any Virtual Money or Virtual Goods associated with your account).

3.6 You hereby declare that all information provided is truthful.

4. Virtual Goods and Virtual Money

4.1 Our Games may include virtual currencies such as Coins, XP, Bingo Cards, Diamonds and points (“Virtual Money”) or items or services for use with our Games (“Virtual Goods”). You can buy Virtual Money or Virtual Goods from us for real money if you are at least 18 years old. You agree that Virtual Money and Virtual Goods can never be exchanged for real money, real goods or real services from us or anyone else. You also agree that you will only obtain Virtual Money and/or Virtual Goods from us, and not from any third party.

4.2 You do not own Virtual Goods or Virtual Money but instead you purchase a limited personal revocable license to use them – any balance of Virtual Goods or Virtual Money does not reflect any stored value.

4.3 You agree that all sales by us to you of Virtual Money and Virtual Goods are final and that we will not refund any transaction once it has been made. If you live in the European Union, you have certain rights to withdraw from distance purchases. However, please note that when you purchase a license to use Virtual Goods or Virtual Money from us, the performance of our services begins promptly once your purchase is complete and therefore your right of withdrawal is lost at this point. Therefore, from the moment Virtual Money and/or Virtual Goods have been acquired, no refund or withdrawal will be accepted. You understand that Virtual Money and Virtual Goods are perishable goods and will disappear after being used.

4.4 We reserve the right to control, regulate, change or remove any Virtual Money or Virtual Goods without any liability to you. Purchased Bingo cards that are not used within a of two year period will automatically expire. Bingo Cards provided as gifts by employees, or acquired through the completion of collections or the fulfilment of personal missions, are valid for a period of one year from the date of issuance. All other Bingo Cards distributed free of charge during in-game or promotional events (e.g., Bonus Boards) expire after 90 days.

4.5 Without limiting paragraph 3.5, if we suspend or terminate your account in accordance with article 7 of these terms you will lose any Virtual Money and Virtual Goods that you may have, and we will not compensate you for this loss or make any refund to you.

5. User conduct and content

5.1 You must comply with the laws that apply to you in the location that you access our Services from. If any laws applicable to you restrict or prohibit you from using our Services, you must comply with those legal restrictions or, if applicable, stop accessing and/or using our Services.

5.2 You promise that all the information you provide to us on accessing and/or accessing our Services is and shall always remain true, accurate and complete always.

5.3 Information, data, software, sound, photographs, graphics, video, tags, chat (public or private) or other materials may be sent, uploaded, communicated, transmitted or otherwise made available via our Services by you or another user (“Content”). You understand and agree that all Content that you may have sent when using our Services, whether publicly posted or privately sent, is the sole responsibility of the person that sent the Content. This means that you (and not us) are entirely responsible for all Content that you may upload, communicate, transmit or otherwise make available via our Services.

5.4 You agree not to upload, communicate, transmit or otherwise make available any Content:

• that is or could reasonably be viewed as unlawful, harmful, harassing, defamatory, libelous, obscene, misleading, untrue or otherwise objectionable;
• that involves the abuse and exploitation of children through deceit, force or manipulation;
• that is or could reasonably be viewed as invasive of another's privacy;
• that is (reasonably) likely to be discriminatory, incite violence or racial or ethnic hatred;
• that is erotic and/ or pornographic;
• which you do not have a right to make available lawfully (such as inside information, information which belongs to someone else or confidential information);
• which contains hyperlinks, torrents or similar information of which you know or ought to know that it refers to material that infringes the (intellectual) property rights of others;
• which infringes any intellectual property right or other proprietary right of others;
• which consists of any unsolicited or unauthorized advertising, promotional materials, 'junk mail', 'spam', 'chain letters', 'pyramid schemes' or any other form of solicitation or
• which contains software viruses, or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.



5.5 You agree that you will not:

• use our Services to harm anyone or to cause offence to or harass any person;
• 'harvest', 'scrape' or collect any information about or regarding other people that use our Services, including, but not limited to any personal data or information (including by uploading anything that collects information including but not limited to 'pixel tags' cookies, graphics interchange formats ('gifs') or similar items that are sometimes also referred to as 'spyware' or 'pcms' (passive collection mechanisms);
• sell, transfer or try to sell or transfer a GamePoint account or any part of an account including any Virtual Currency or Virtual Goods;
• disrupt the normal flow of a Game or otherwise act in a manner that is likely to negatively affect other players' ability to compete fairly when playing our Games or engaging in real time exchanges;
• disobey any requirements or regulations of any network connected to our Services;
• use our Services in violation of any applicable law or regulation;
• use our Services to encourage the abuse or exploitation of children in any way possible;
• use our Services to cheat or design or assist in cheating (for example, by using automated means or third party software to play), or to otherwise circumvent technological measures designed to control access to, or elements of, our Services, or to do anything else that a reasonable person is likely to believe is not within the spirit of fair play or these terms; or
• use our Services in any other way not permitted by these terms;
• use another person or entity’s email address to sign up to use our Services;
• use our Services for fraudulent or abusive purposes (including, without limitation, by using our Services to impersonate any person or entity, or otherwise misrepresent your affiliation with a person, entity or our Services);
• disguise, anonymize or hide your IP address or the source of any Content that you may upload;
• use our Services for any commercial or business purpose or for the benefit of any third party or to send unsolicited communications;
• remove or amend any proprietary notices or other ownership information from our Games or any other part of our Services;
• interfere with or disrupt our Services or servers or networks that provide our Services;
• attempt to decompile, reverse engineer, disassemble or hack any of our Services, or to defeat or overcome any of our encryption technologies or security measures or data transmitted, processed or stored by us.

You will always do your best to maintain a positive atmosphere.

5.6 We do not control Content posted on our Services by other people and therefore we do not guarantee the accuracy, integrity or quality of that Content. You understand that when using our Services, you may be exposed to Content that you may consider offensive, indecent or objectionable. Under no circumstances will we be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any losses or harm of any kind resulting from the use of any Content posted, emailed, transmitted or otherwise made available via our Services.

5.7 We have the right to remove uploaded Content from our Services at our sole discretion. We will use this right if we decide that the Content results in or from a breach of any part of these terms, or that it may bring us or our Services into disrepute amongst other scenarios. However, you acknowledge that we do not actively monitor Content that is contributed by people that use our Services and we make no undertaking to do so.

5.8 You are solely responsible for your interactions with other users of our Services.

6. Playing our Games with other users

6.1 All of our Games allow you to play against an opponent or to play socially with other users. You may be able to (i) choose to play against another user or (ii) play against or play socially with another player on a platform or social network.

6.2 By accessing and/or playing those of our Games which allow you to play against an opponent or to play socially, you agree to your display name, profile picture (avatar), scores, and other related details being displayed to other users.

7. Your breach of these terms and terminating your access

7.1 We reserve the right to suspend or terminate your access to our Services (including by deleting your account) if we reasonably believe that you are in material breach of these terms (including by repeated minor breaches). Without limitation, any breaches of paragraphs 5.4 or 5.5 are likely to be considered material breaches.

7.2 In the event of violations of Terms of Use relating to child abuse and exploitation, we will, upon becoming aware of such, remove the Content, block the Account and report it to the local authorities.

7.3 You agree to compensate us, according to law, for all losses, harm, claims and expenses that may arise from any breach of these terms by you.

7.4 GamePoint reserves the right to terminate your access to our Websites and Services.

8. Liability

8.1 We exclude liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect, punitive or consequential loss whether or not such arises out of any problem you notify to us and we shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

• any incorrect or inaccurate information on the Website and all interruptions to or delays in updating the Services;
• the infringement by any person of any Intellectual Property Rights of any third party caused by their use of the Website;
• any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing, using or downloading Games or communications or from transmissions via emails or attachments received from us or our licensees;
• the availability, quality, content or nature of the other sites on the internet that are owned and operated by third parties;
• all representations, warranties, conditions and other terms which but for this notice would have effect, and
• we do not warrant that the operation of the Website will be uninterrupted or error free.

9. Intellectual property

9.1 You acknowledge that all copyright, trademarks, and other intellectual property rights in and relating to our Services (other than Content which is contributed and owned by players) is owned by or licensed to us.

9.2 Whilst you are in compliance with these terms, we grant you a non-exclusive, non-transferable, personal, revocable limited license to access and use our Services (but not the related object and source code) for your own personal private use, in each case provided that such use is in accordance with these terms. You agree not to use our Services for anything else.

9.3 It is prohibited to copy, distribute, make available to the public or create any derivative work from our Services or any part of our Services unless we have first agreed to this in writing.

9.4 In particular, and without limiting the application of paragraph 9.3, you must not make available any cheats or technological measures designed to control access to, or elements of, our Services, including providing access to any Virtual Currency and/or Virtual Goods, whether on a free of charge basis or otherwise.

9.5 By submitting Content (as defined in paragraph 5.3) via our Services you:

• are representing that you are fully entitled to do so;
• grant us and our group companies the right to edit, adapt, publish and use your entry and any derivative works we may create from it, in any and all media (whether it exists now or in the future), for any purpose, in perpetuity, without any payment to you;
• acknowledge that you may have what are known as “moral rights” in the Content, for example the right to be named as the creator of your entry and the right not to have work subjected to derogatory treatment. You agree to waive any such moral rights you may have in the Content, and
• agree that we have no obligation to monitor or protect your rights in any Content that you may submit to us, but you do give us the right to enforce your rights in that Content if we want to, including but not limited to taking legal action (at our cost) on your behalf.

9.6 It is prohibited to copy, distribute, make available to the public or create any derivative work from any Content belonging to any other user of our Services. If you believe that your intellectual property rights have been infringed by someone else over the internet, you may contact via the contact form or in written and include:

• a description of the intellectual property rights and an explanation as to how they have been infringed;
• a description of where the infringing material is located;
• your address, phone number and email address;
• a statement by you, made under penalty of perjury, that (i) you have a good-faith belief that the disputed use of material in which you own intellectual property rights is not authorized, and (ii) the information that you are providing is accurate, correct, and that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed, and
• a physical or electronic signature of the person authorized to act on behalf of the owner of the exclusive right that has allegedly been infringed.

10. Privacy

10.1 We will only collect, process, use and share your personal information in accordance with our Privacy Notice and as set out in these terms. By using our Services, you give your consent to us collecting, processing, using and sharing your personal data in this way in order for us to be able to provide our Services. If you do not agree to our Privacy Notice you should not access and/or use our Services.

10.2 Any personal information that we collect may also be subject to the privacy notice of any social network that you may agree to link our Services to. If you play our Games and you agree to allow them to interact with a social network you are giving us permission to use any information which that social network shares with us that will allow us to personally identify you. You are also granting us permission to help your contacts on that network find you so that you can play socially. This is intended to make our Games more enjoyable for you and others that play our Games on that social network. If you do not agree to these practices you should not allow our Games to interact with your social network.

10.3 We may use cookies, or similar technologies to store certain types of information each time you use our Services. They may for example be used to help us recognize your device and to ensure that your account is accessed by the person that inputs the correct username and password for that account. You can find out more about how we use cookies and other similar technologies by reading our Privacy Notice.

11. Links

11.1 We may link to third party websites or services from our Services. You understand that we make no promises regarding any content, goods or services provided by such third parties and we do not endorse the same. We are also not responsible to you in relation to any losses or harm caused by such third parties. Any charges you incur in relation to those third parties are your responsibility. You understand that when you provide data to such third parties you are providing it in accordance with their privacy notice (if any) and our own privacy notice does not apply in relation to that data.

12. Indemnity

You agree (upon request by GamePoint) to indemnify and hold GamePoint harmless against any claims, liabilities, damages, losses or costs, including lawyers’ fees resulting from the following (including because of your direct activities on or via the Service or on behalf of yourself):

1. Your Content or your access to the use of the Service;
2. Your breach or suspected breach of these terms;
3. Your infringement on any third-party rights, including any intellectual property, publication, confidentiality, ownership or privacy rights.
4. Your violation of laws, rules, requirements, codes, statutes, regulations of a government or semi-government authority, including all regulatory, administrative and legislative authorities; or
5. A misrepresentation by you.

You shall cooperate fully in the defense against a claim as required by GamePoint. In the event of any matter in which indemnification is required of you, GamePoint reserves the right of exclusive defense of and control over the matter, and in no event shall you settle a claim without prior written consent from GamePoint.

13. Transferring these terms

13.1 We may wish to transfer all or a part of our rights or responsibilities under these terms to someone else without obtaining your consent. You agree that we may do so provided that the transfer does not significantly disadvantage you. You may not transfer any of the rights we give you under these terms unless we first agree to this in writing.

14. Entire agreement

14.1 These terms set out the entire agreement between you and us concerning our Services (as defined in paragraph 1) and they replace all earlier agreements and understandings between you and us. If you also access or play our Games via other platforms (for example, by downloading our Games to play via an App Store, or by accessing our Games via any other third-party website or service, including, without limitation, Facebook) then different terms and conditions apply in respect of those Games.

15. Changes to these terms

15.1 You can find these terms at any time by visiting www.gamepoint.com/help. We reserve the right to update these terms from time to time by posting the updated version at that address. We may do so because we change the nature of our products or services, for technical or legal reasons, or because the needs of our business have changed. You agree that if you do not accept any amendment to our terms then you shall immediately stop accessing and/or using our Services.

16. Severability

16.1 If any part of these terms is held to be invalid or unenforceable under any applicable local laws or by an applicable court, that part shall be interpreted in a manner consistent with applicable law to reflect as nearly as possible our original intentions and the remainder of these terms shall remain valid and enforceable.

17. Waivers of our rights

17.1 Our failure to exercise or enforce any of our rights under these terms does not waive our right to enforce such right. Any waiver of such rights shall only be effective if it is in writing and signed by us.

18. Complaints and dispute resolution

18.1 Most concerns can be solved quickly by contacting us through our Contact form. In the unlikely event that we cannot solve your concern and you wish to bring legal action against us these terms shall be governed by and construed in accordance with the laws of The Netherlands (including the provisions of Section 3, Title 5, Book 6 of the Dutch Civil Code) and any disputes will be subject to the exclusive jurisdiction of the competent court in The Hague, The Netherlands.

19. Questions about these terms

19.1 If you have any questions about these terms or our Games you may contact us through the Contact form. For legal matters you can send an email to [email protected]

19.2 These terms were last updated on the 21st of March 2025.

19.3 All content within the website of GamePoint is property of GamePoint B.V. (Chamber of Commerce Number 27280781, The Hague The Netherlands) and licensed under GamePoint B.V. All games are developed by GamePoint B.V. and its suppliers. The games are owned by GamePoint B.V.

Privacy Statement.
This Privacy Statement was last updated on October 16, 2025. This Privacy Statement has been translated to English based on the original Dutch document (privacyverklaring).

1. Introduction

1.1. This Privacy Statement has been prepared by GamePoint B.V., located at Andries Bickerweg 1A, 2517 JP the Hague, The Netherlands, with Chamber of Commerce number 27169445 (“GamePoint” or “we”). GamePoint provides an online platform with game-specific websites, including the website www.gamepoint.com (the “Website”), games made available through our Website (“Game(s)”) and all related services, such as mobile apps and a launcher to install Games on your desktop (hereinafter referred to as: the “Services”).

1.2. At GamePoint, we respect the privacy of everyone who uses our Services. In this Privacy Statement, we describe how we collect, process, use, and store your personal data. By "personal data," we mean data and information that, either on its own or in combination with other data available to us, can be directly or indirectly traced back to an individual. This Privacy Statement should be read in conjunction with our Terms of Use.

1.3. By using our Services, you consent to our collection, processing, use, storage, and sharing of your personal data with third parties so we can provide our Services to you. If you do not agree with this Privacy Statement, please do not use our Services and do not create a user account with us. In that case, we also request you to not log in to our Services through third parties.

1.4. We do not process data from minors. Our Services are not available to individuals under the age of 18.

2. Data we collect about you and how we collect it

2.1. We process the following categories of personal data:

Account Data.
Data that we process when you create an account on our Services, such as:

• Contact details, username/play name and password;
• Data we automatically link to your account, such as your User ID and an encrypted hash value of your password; and
• Data that you voluntarily provide to us in your account, such as your name, address, city, date of birth, profile photo, gender, language preferences, any clothing sizes, etc.

Third-Party Account Data.
Data that we process when you log in to our Services through a third party, such as:

• Your SSO (single sign-on) identifier; and
• Your social network data, profile picture, etc.

Technical Data.
Data that we process automatically whenever you use our Services, such as:

• Your IP address, Device ID, OS, browser data, language preferences and country/region, game data and other data provided to us by your browsers when using our Services;
• Some of this data is collected through the use of cookies. Please see Clause 4 below for more information about our Cookie Policy.

Game-Specific Data.
Data that we automatically process when you play our Games, such as:

• Your virtual game currency, level and XP, game items and other assets, bingo collections, events and progress, and statistical and analytical data.

Login Data.
Data that we automatically collect when you try to log into your account, such as:

• Online status, country/region and whether your account is blocked.
• Some of this data is collected through the use of cookies. Please see Clause 4 below for more information about our Cookie Policy.

Transaction Data.
Data you provide to us when you enter into a transaction within our Services, such as:

• Payment reference, payment service provider reference, date and time of purchase, payment method, order status.
• NB: Payments are processed through a third party. We are not responsible for the data processing of third party/parties and recommend that you consult the relevant Privacy Notice of our partner(s).

Game-Specific Social Data.
Data that we process when you use communication channels within our Games, such as:

• Logs of your chat conversations, your friends lists and blocklists.
• NB: Chat logs are automatically saved for one year.

Helpdesk Data.
Data that you provide to us when you contact us.

Marketing Data.
Data you provide to us when you give us permission to contact you for marketing purposes, or when you contact us through our social media channels, such as:

• Your email address, newsletter subscription and permission to send push notifications.

3. Basis for processing

Purpose of Processing	Categories of Personal Data	Legal Basis
Making our Services available to you	Account Data Third-party Account Data Technical Data Game-Specific Data	This is necessary for us to perform the agreement we have with you when you want to access our Services.
Account creation and availability	Account Data Third-party Account Data Login Data	This is necessary for us to execute the agreement we have with you when you want to use your account.
Processing and managing your in-game transactions, payments and entitlements	Transaction Data Account Data Third-party Account Data	This is necessary for us to execute the agreement we have with you when you wish to enter into transactions within our Games.
Performing “Know Your Customer” checks	Transaction Data	It is in our legitimate interest to carry out “Know Your Customer” checks to protect our business and our Services.
Providing and managing online social interactions within our Games	Game-Specific Social Data	We process this data only with your consent. You grant us consent by using such communication channels.
Improving and further developing our products and services	Account Data Third-party Account Data Technical Data Game-Specific Data Login Data Transaction Data Game-Specific Social Data	It is our legitimate business interest to continue to develop and improve our Services, including by better understanding how you use our Services.
To improve your experience	Technical Data Game-Specific Data Game-Specific Social Data	It is our legitimate business interest to continue developing and improving our Services, including the user experience.
Offering our Helpdesk	Helpdesk Data	It is our legitimate business interest to provide you with a good customer support experience.
Marketing	Marketing Data	It is our legitimate business interest to promote our Services. Where required by applicable law, we will ask for your consent for this processing.

4. Cookie Policy

4.1. We use cookies and other similar technologies. Cookies are small files on your computer or mobile device that store data. Cookies help us optimize your experience and use of our Website. Cookies show us what you and other users do on our Website, which helps us to, for example, improve the user experience.

4.2. We use cookies and similar technologies to:

• Recognize you and your device, for example by identifying your IP address.
• Let our Services interact with a third-party social network or platform (if you have chosen to allow such interactions).
• Allow our payment processors to process your payment instructions.
• Offer you the correct language and more tailored Services, such as personalized advertisements.
• Obtain data that enables us to understand how people use our Services so that we can improve them.

We use the following cookies:

Cookie	Functionality	Duration	Purpose
appletInstanceFingerprint	Analytics	24 hours	Tracking the duration of play sessions
cook_partnerId	Analytics	1 year	Tracking logins/visits of users on various partner integrations
cook_regPartnerId	Analytics	1 year	Tracking logins/visits of users on various partner integrations
fbqEvent_fv	Analytics	Expires after the end of browser session	Facebook Tracking Pixel – tracking visits and clicks for unique campaigns
fbsr_216835726345	Analytics	Expires after the end of browser session	Facebook Tracking Pixel – tracking visits and clicks for unique campaigns
lastLoggedOutUserID	Analytics	1 year	Tracking different game names on the same browser
Autologin	Functional	24 hours	Keeping the player logged in tabs/during browsing sessions
Autologin_cookiesv2	Functional	24 hours	Keeping the player logged in tabs/during browsing sessions
Io	Functional	Expires after the end of browser session	Push technology to show live streams
lastGame	Functional	30 days	Sends a player to the last game played
lastRoomGame20	Functional	30 days	Sends a player to the last room played
sessionIdPlaying	Functional	Expires after the end of browser session	Detection of open sessions on other browsers or devices
SESSION<9–10 random digits>	Functional	Expires after the end of browser session	PHP standard session cookie
facebookGreetFirstCheck	Technical	28 days	Sets a first visit of a user with Facebook Single Sign On
forceClientTechnology_20	Technical	400 days	Forces a certain technology for the game clients

We also use the following third-party cookies:

Cookie	Party	Duration	Purpose
__utm	Google Analytics	30 minutes – 2 years	Website traffic tracking
ga_	Google Analytics 4	Expires after browser session	Distinguishing unique users
AMCV_	Cloudflare	Expires after browser session	Session recording
CF_VERIFIED_DEVICE_	Cloudflare	Expires after browser session	Maximizing network resources, manages traffic, and protects our site from potentially harmful traffic
OptanonConsent	Cloudflare	Expires after browser session	Saving user preferences
__cf_logged_in	Cloudflare	Expires after browser session	Maximizing network resources, manages traffic, and protects our site from potentially malicious traffic
OptanonAlertBoxClosed	Cloudflare	1 year	Determining whether the cookie consent banner should be shown
__cf_bm	OneSignal	Expires after browser session	Filtering out bots
__Secure-1PAPISID	Google	13 months	Saving user preferences and data when you view pages with Google Maps
__Secure-1PSID	Google	13 months	Authenticating users, storing session preferences, and implementing security measures
__Secure-1PSIDCC	Google	12 months	Protecting users from unauthorized access
__Secure-1PSIDTS	Google	13 months	Gathering data about interactions with Google and advertisements
__Secure-3PAPISID	Google	13 months	Saving user preferences and data when you view pages with Google Maps
__Secure-3PSID	Google	13 months	Authenticating users, storing session preferences, and implementing security measures
__Secure-3PSIDCC	Google	12 months	Protecting users from unauthorized access
__Secure-3PSIDTS	Google	24 months	Authenticating users, storing session preferences, and implementing security measures
__Secure-BUCKET	Google	6 months	Security and authentication
AEC APSID HSID NID SAPISID SSID	Google Ads	6 months (AEC) and 24 months (others)	Storing user preferences and data, such as language data and customized search results
OGP OGPC	Google Ads	24 months	Google Campaign functionalities
OTZ	Google Ads	1 month	Tracking website traffic
SEARCH_SAMESITE	Google Ads	24 months	Protecting user data and protecting against cross-site request forgery attacks
SID	Google Ads	24 months	Authenticating users, storing session preferences, and implementing security measures
SIDCC	Google Ads	12 months	Protecting users from unauthorized access
SOCS	Google Ads	13 months	Save cookie user preferences
UID	adform.net	2 months	Distinguishing unique users
C	adform.net	2 months	Tracking cookie consent

4.3. By accessing our Website(s) and using our Services, you consent to our use of cookies in accordance with this Privacy Statement. You may disable some cookies in your web or mobile browser settings, but if you do so you may find that you cannot take optimally use of all the features of our Services.

5. Payment details

5.1. When you purchase Services on our Website(s), we may collect certain payment information from you on behalf of our payment processing partners, but this data is stored only temporarily and in a way that is unreadable for GamePoint. When you purchase items through our apps, we do not collect or store any payment information from you, other than Transaction Data.

6. How do we use your personal data?

6.1. You agree that we (or a supplier or a company in our group acting on our behalf and only acting based on our directions) may use your personal data for the following purposes:

• To contact you, for example as part of customer service or to send you updates about our Services via, amongst others, push notifications, emails and targeted social media messages.
• To manage your account and relationship with us and to improve your user experience of our Services.
• For research, surveys and interaction with you, for example by sending you promotional messages (including via email) for these purposes.
• For marketing and promotion of our Services or related products, for example, by sending you promotional messages for these purposes (including via email) on behalf of ourselves or third parties. We could, for example, send you information about merchandise related to our Services. If you do not want us to use your data in this way, you can disable our newsletters by going to our Website, selecting “Support”, and then "Settings." There, you can disable receiving newsletters.
• To show personalized advertisements in and around our Games.
• To create reports, analyses or similar services for use by us for research or business analysis purposes, such as tracking potential issues with trends of our Service.
• To prevent fraud, crime, and deception. We may also need to transfer your data to fraud prevention agencies and other organizations involved in combating crime and fraud.
• As otherwise expressly stated in this Privacy Statement or as required by law.

7. Do we share your personal data with third parties?

7.1. We will only share data with third parties (for example companies in our group or suppliers):

• With your consent (including as stated in this Privacy Statement).
• If reasonably necessary to provide the Services to you (for example, by providing your personal data to suppliers we use to provide the Services or to communicate with you).
• When this is necessary to carry out your instructions (for example, in order to process a payment instruction, we need to provide your personal data to our payment processors).
• When your data is anonymous and aggregated, meaning that you cannot be personally identified from this data.
• When you submit data as part of a competition or otherwise interact with our social media channels (for example by leaving a review of our Services), we may publish the data you submit, along with your name and country, on our Website and social media channels.
• As we reasonably believe is permitted by law and regulation.
• To comply with any legal obligation, or to enforce or apply our terms of use and/or other agreements with you, or to protect the rights, property, or safety of GamePoint, our users, or others.
• In the event of a sale of GamePoint's assets, or a corporate reorganization, or as a result of a change of control of GamePoint or any of its group companies, or in preparation for any of these aforementioned events. Any third party to whom GamePoint sells GamePoint's assets will have the right to continue using the personal data and other data you provide to us as set out in this Privacy Statement. We do not sell or rent your data to third parties, except in these aforementioned circumstances.

8. Interaction with social networks and third-party platforms

8.1. You may allow our Services to communicate with third parties, such as a third-party social network or platform, through which you provide us with data about yourself or allow us to share your game results in our Games on such platforms. We are not responsible for such applications and are not liable for any damages arising from the use of such applications. We encourage you to consult the privacy policies of such third parties before using these functions.

9. How long do we retain your data?

9.1. We retain your personal data for as long as necessary for the purposes for which it was collected or to provide you with our Services. We may retain your personal data after you terminate your account with us or after we cease providing you Services, if retention of your personal data is reasonably necessary to comply with our legal obligations and regulatory requirements, to resolve disputes between members, to prevent fraud, misrepresentation, or abuse, or to enforce this Privacy Statement or any other agreement between us and a user. Once your personal data is no longer necessary for the purposes for which it was collected or to provide you with access to our Services, we will delete or anonymize your personal data.

10. Do we process or send your personal data outside the EEA?

10.1. To the extent possible, your data will be stored on our servers within the European Economic Area ("EEA"). Your personal data may be transferred to and stored at a destination outside the EEA and may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. We will take all the reasonable steps necessary to ensure that your personal data is treated securely and in accordance with this Privacy Statement and applicable laws and regulations. Where applicable, we will ensure that the necessary agreements and clauses are in place to transfer personal data outside the EEA.

11. How do we protect your personal data?

11.1. The security of your personal data is important to us. We implement appropriate technical and physical measures to protect your personal data against accidental or unauthorized destruction or loss, alteration, unauthorized disclosure or access, unauthorized use, and any other form of unlawful processing of the data in our possession. We use the same techniques to protect your personal data as other comparable game developers. However, the internet is not a completely secure environment, and we cannot guarantee that the data will always be secure, available, or unchanged.

12. Links from our Services

12.1. Our Services may contain links to third-party websites. You understand that, when you click on these links, we are no longer responsible for the data processing of third parties and the privacy statement of the relevant third party applies. While we strive to link to only reputable websites, GamePoint is not responsible for the content or security of third-party websites.

13. Your rights with regard to your personal data

13.1. You have the right to access your data. In other words, you can request a copy of the personal data we process about you. If you would like a copy of your personal data, you can contact us using the contact form, using your username. We may charge a reasonable fee of €22.50 for this service.

13.2. We want to ensure that your personal data is accurate and up-to-date. You can edit all this data yourself by logging in to our Website and updating your profile. If there are any factual inaccuracies in the personal data you requested that you cannot edit yourself on the Website, GamePoint can edit it for you at any time.

13.3. We do not use automated data processing, do not sell your data to third parties, and do not use it for cross-contextual advertising. Furthermore, we do not discriminate when you exercise your rights under applicable privacy laws and regulations.

13.4. Data you share through our Services on any social network or third-party platform cannot be modified or deleted by us if it is controlled by that social network or third-party platform. Furthermore, if a third party copies data you have shared through our Services (for example, one of your friends on a social network who is allowed to interact with your account), we may not be able to modify or delete that data because that data is not controlled by us.

13.5. You have the right to ask us not to use your personal data for marketing purposes. If you want to change your marketing preferences or opt out, you can contact us via the contact form.

13.6. You have the right to delete your personal data or restrict the processing thereof. You can submit a request to do this by contacting customer service. Please be sure to include your contact details or username. After submitting a deletion request, you have fourteen (14) days to withdraw your request. After this period, your account will be blocked and your data will be irreversibly deleted. This can take up to three (3) months. Click here to submit a deletion request.

14. Violation of the Terms of Use

14.1. You understand that in the event of misuse of our platform, or if you exhibit unwanted behavior, GamePoint may use your personal data to (temporarily) block your access to our platform.

15. Contact

15.1. If you would like to know more about how your personal data is used, you can contact us via the contact form. For legal matters, you can send an email to [email protected].

16. Complaints

16.1. We hope you have no complaints about us or our Services. If you are dissatisfied with our use of your personal data, you can contact our customer service via the contact form. If any problems arise, you also have the right to lodge a complaint with your local data protection authority. For the Netherlands, this is the “Autoriteit Persoonsgegevens”.

17. Legal

17.1. If a court or other competent authority determines that any of the terms of use of this Privacy Statement are invalid or unenforceable, the other terms of use of this Privacy Statement will remain in full force and effect.

17.2. This Privacy Statement and its interpretation is governed by Dutch law. The court in The Hague has exclusive jurisdiction.

17.3. We are constantly innovating and looking for new ways to improve our Services and Games. Therefore, we may update this Privacy Statement from time to time. We will endeavor to notify you of any significant changes to this Privacy Statement that we believe may significantly disadvantage you. If you object to such changes, you must stop using our Services and terminate your account with us.